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Terms & Conditions

You ordered a SOMAJ article via the webshop. Awesome! 

Hold here just note: 

Each SOMAJ product is produced with love and care. We try to photograph each item as faithfully as possible. Displaying a digital image may vary by monitor. The colour of your ordered product can slightly differ from the pictures shown on this website. 

We wish you lots of pleasure with your purchase. 

 

DELIVERY

In these fast times is often expected that all online orders are shipped the next day at home. We can not promise you this, unfortunately. We collect our packs two times a week. Sometime in the early and somewhere at the end of each week. so expect 2 to 3 business days to receive your order. But trust us, the wait is worth it J!

We do our utmost to finely packed your order quickly, and steer with a touch of love to you. Unfortunately, we do not have everything in hand. We are not responsible for delays or damage caused by the shipping company. Is there something wrong? Contact us and we'll help you out. 

A custom-order? Then you should give us a little more time to prepare your order. Because you know that manual work is "slow work". But no worries, we make clear agreements. That's fine for both. 

Special Delivery? Send us a note and we'll look at the possibilities.

INTERNATIONAL. The shipping time goes from 1 to 3 weeks, depending were you're located. Buyers are responsible for any and all fees, taxes, duties, and custom charges that associated with shipping to their respective countries.

 

RETURN OR EXCHANGE? 

 Each SOMAJ product is produced with love and care. 

And each order is carefully packaged to prevent damage during transport. 

In case of damage, you can return the damaged items to us. 
We will send you, upon receipt of the damaged goods, new products. 
The shipping costs of returning will be refunded to your account number. 

Return address: 
SOMAJ 

Waterloostraat 4 

1880 Kapelle-op-den-Bos 

Belgium

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